Privacy Policy
Privacy Policy - Huckleberry Cats
Introduction
Huckleberry Cats is committed to protecting the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, and safeguard your personal information in connection with our websites and services. As the data controller, Huckleberry Cats Ltd. is responsible for ensuring the security and confidentiality of your information.
Information Collection
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What We Collect
Personal Information You Give Us
We collect information that you voluntarily provide through the Site, our social media pages, or other means of correspondence. This includes contact details (name, email address, shipping and billing address), information submitted online, and correspondence. The information may also include your opinions on our products and services, as well as certain marketing preferences.
Information We Collect About You from Your Use of the Site
Each time you use the Site, we automatically collect:
- Technical information: a unique identification code, your device's IP address, and details about the browser software you use.
- Details of your Site usage, including traffic data, user flow, and other communication data.
- Cookie and pixel identification information (refer to our Cookie Policy for more details).
If you choose not to provide this information, you may be unable to access some or all of the Site or its features.
Why We Need Your Personal Information and How We Use It
We collect and use your personal information for the following purposes:
- To understand your needs and provide better services.
- For internal record keeping.
- To improve our products and services.
- Verify your identity and the information you provide.
- Send promotional emails about new products, special offers, or other information.
- Provide information that may affect your use of our products/services.
- Contact you for market research or feedback on our products and website usability.
- Save and email details of your shopping basket for ease of checkout.
- Take online payments and identify fraudulent transactions.
- Process and fulfill your order efficiently.
- Confirm order details and provide an invoice for your records.
- Notify you of any out-of-stock items or delays in order fulfillment.
Email Marketing
We use Klaviyo as our marketing automation platform. If you've given consent, the information you provide will be transferred to Klaviyo for processing in accordance with their Privacy Policy and Terms.
Consent and Your Right to Be Forgotten
You will only receive marketing communications if you've provided consent. You can opt-out at any time, and we do not share or sell your personal information to third parties. You may withdraw your consent for us to use your information at any time.
By using our Site, you consent to our website’s privacy and cookie policy.
This policy may be updated, and you should check this page periodically for changes. Last updated on December 10th, 2023.